Terms of Use

Welcome to Pratica! These Terms of Use govern your access to and use of our website, products, and services. By visiting our website or purchasing from our store, you agree to these Terms. Please read them carefully before making a purchase.

1. General Conditions

• By using our website or purchasing from our store, you represent that you are at least the age of majority in your state or province of residence.
• We reserve the right to refuse service to anyone for any reason at any time.
• Any misuse of our website, such as fraudulent activity or disruption, may result in immediate termination of services.

2. Product Information

• We make every effort to display the colors, dimensions, and materials of our products accurately. However, actual product appearances may vary slightly due to differences in monitors or manufacturing processes.

• Mattress comfort preferences are subjective, and returns or exchanges based on dissatisfaction may be subject to our return policy.

3. Pricing and Availability

• All prices are listed in Rupees and are subject to change without notice.

• We reserve the right to modify or discontinue any product without prior notice.

• Promotions, discounts, or offers are subject to terms outlined on our website or in-store and cannot be combined unless stated otherwise.

4. Payment and Billing

• By making a purchase, you agree to provide accurate and complete payment and billing information.

• We accept major credit cards, debit cards, and other forms of payment as listed on our website or in-store.

• Unauthorized or fraudulent use of payment methods will result in order cancellation and may involve legal action.

5. Shipping and Delivery

• Delivery times are estimates and may vary due to unforeseen circumstances. We are not responsible for delays caused by third-party carriers.
• Customers are responsible for providing accurate shipping addresses. Any redelivery or rerouting charges due to incorrect information will be at the customer's expense.

6. Return and Exchange Policy

• Returns, exchanges, or cancellations are subject to our specific return policy. Please review this policy before making a purchase.

• Mattresses that are damaged, stained, or show signs of wear and tear may not be eligible for a return or exchange.

7. Warranties and Liability

• Our mattresses may be covered under a limited manufacturer’s warranty. Please refer to the warranty card or product details for specific terms.

• We are not responsible for damages caused by misuse, improper care, or unauthorized modifications of products.

8. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the intellectual property of Pratica. Any unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

• To the extent permitted by law, Pratica is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

10. Changes to Terms of Use

• We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting to our website.

11. Contact Information

If you have any questions about these Terms of Use, please contact us at: