Privacy Policy
At Pratica, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us online or in-store. By using our website or purchasing our products, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
We collect personal information that you provide to us, such as:
- Name
- Contact details (email address, phone number, shipping/billing address)
- Payment information (e.g., credit card details)
- Account details if you register on our website
b. Non-Personal Information
We automatically collect non-personal data, including:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Usage data (e.g., pages visited, time spent on the website)
c. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders, including shipping and delivery
- To communicate with you about orders, promotions, or updates
- To improve our website, products, and services
- To prevent fraudulent activities and ensure secure transactions
- To comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties under the following circumstances:
- Service Providers: With companies that assist in processing payments, delivering orders, or managing marketing campaigns
- Legal Obligations: When required by law or to protect our legal rights
- Business Transfers: In case of a merger, sale, or transfer of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include secure servers, encryption, and regular monitoring of our systems.
However, no method of transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Restriction of or objection to certain types of data processing
To exercise your rights, please contact us using the details below.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be effective upon posting to our website. Please review this page periodically to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
info@pratica.in